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Privacy Policy

Effective Date: 09/07/2026

Buckley's Estate Sales (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our estate sale services.

We provide estate sale and related services for clients who need help disposing of items from homes, estates, or properties, including situations involving deceased individuals, downsizing, relocation, or cleanout needs. We also interact with customers who attend or purchase items at estate sales, and with vendors who assist with cleanup, removal, donation, disposal, or related services.

1. Information We Collect

We may collect personal information from clients, customers, vendors, and others who interact with us.

A. Information from Clients

If you hire us or inquire about our estate sale services, we may collect information such as:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Property address where services will be performed
  • Information about the estate, home, property, or items to be sold or disposed of
  • Payment or billing information
  • Communications with us
  • Any other information you choose to provide

In some cases, clients may provide information relating to deceased individuals, family members, heirs, representatives, or other parties involved in an estate or property matter. We only collect information necessary to provide you with services.

B. Information from Customers

If you attend an estate sale, make a purchase, contact us, or sign up for sale notices, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Purchase-related information
  • Communications with us
  • Marketing preferences, including whether you opted in to receive email notices

C. Information from Vendors

If you provide services to us or to our clients, including cleanup, hauling, disposal, donation, appraisal, repair, moving, or related services, we may collect information such as:

  • Name
  • Business name
  • Mailing address
  • Email address
  • Phone number
  • Services provided
  • Payment or billing information
  • Tax or business information, if needed
  • Communications with us

D. Photographs from Estate Sales

  • Photographs of items to be sold
  • Photographs of Estate Sale events

E. Website and Technology Information

We operate this website and use online forms. We may automatically collect limited technical information, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Information submitted through online forms

We use cookies or similar technologies if our website or service providers use them. You may be able to adjust your browser settings to refuse cookies, but some website features may not work properly.

2. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

  • Communicate with clients, customers, and vendors
  • Evaluate, schedule, and provide estate sale services
  • Organize, advertise, and conduct estate sales
  • Maintain records of clients, customers, vendors, sales, and services
  • Coordinate with vendors for cleanout, disposal, donation, moving, or related services
  • Send notices of upcoming estate sales to customers who have opted in to receive those notices
  • Respond to inquiries, requests, or complaints
  • Process payments and maintain accounting records
  • Improve our services and business operations
  • Comply with legal obligations
  • Protect our rights, property, safety, clients, customers, vendors, and others
  • Promote our services

3. Email Notices and Marketing Communications

We send email notices about upcoming estate sales only to customers or other individuals who have opted in to receive such communications.

You may unsubscribe from these emails at any time by using the unsubscribe link included in the email, updating your preferences on this website, or by contacting us at ravelbuckley@gmail.com.

Even if you unsubscribe from marketing emails, we may still send you non-marketing communications, such as responses to inquiries, transaction-related messages, service updates, or legally required notices.

4. How We Share Personal Information

We do not sell personal information.

We do not share personal information with outside parties unless forced to do so by law.

We may share personal information only in the limited circumstances described below.

A. Service Providers

We use HubSpot to store and maintain contact information for our clients, customers, and vendors. We may share personal information with HubSpot and other service providers that help us operate our business and provide our services, including providers of:

  • Customer relationship management systems
  • Email communication and marketing tools
  • Website hosting or online forms
  • Payment processing
  • Accounting or bookkeeping
  • Scheduling and business operations
  • Data storage and security
  • Professional services, such as legal or tax advisors

We share information with service providers only to the extent reasonably necessary for them to perform services for us.

B. Vendors Involved in Estate Sale Services

When necessary to provide services, we may share limited information with vendors who assist with cleanup, disposal, hauling, donation, moving, repair, or related services. For example, we may share a client’s name, contact information, property address, or service details with a vendor so the vendor can perform requested work.

C. Legal Requirements and Protection of Rights

We may disclose personal information if forced to do so by law, court order, subpoena, legal government request, or other legal process.

We may also disclose information when we believe it is necessary to:

  • Comply with applicable laws
  • Enforce our agreements or policies
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our clients, customers, vendors, or others
  • Prevent fraud, misuse, or unlawful activity

D. Business Transfers

If our business is sold, merged, reorganized, or transferred, personal information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

5. HubSpot and Data Storage

We store and maintain contact information for clients, customers, and vendors in HubSpot. HubSpot may process personal information on our behalf to help us manage communications, contact records, email notices, customer relationships, and related business functions.

HubSpot’s handling of information may also be subject to its own privacy and security practices.

6. How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of personal information.

7. How Long We Keep Personal Information

We keep personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain business records
  • Communicate with clients, customers, and vendors
  • Comply with legal, accounting, tax, or reporting obligations
  • Resolve disputes
  • Enforce agreements
  • Support legitimate business operations

When information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

8. Your Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

  • Update or correct your contact information
  • Remove you from our email notice list
  • Delete certain personal information, where legally required or appropriate
  • Provide information about the personal information we maintain about you

To make a request, contact us at ravelbuckley@gmail.com.

We may need to verify your identity before responding to certain requests. We may also retain information where necessary to comply with legal obligations, complete transactions, maintain business records, resolve disputes, or protect our rights.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

10. Third-Party Links and Services

Our website, emails, or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies.

11. State Privacy Rights

Certain states may provide residents with additional privacy rights. If applicable, these rights may include the right to request access to, correction of, deletion of, or information about certain personal information we collect and use.

We do not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising.

To exercise any rights that may apply to you, please contact us at [Insert Email Address].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. The updated Privacy Policy will apply as of the effective date stated, unless otherwise required by law.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.